fd77 Privacy Policy

This privacy policy applies to all services on the fd77 platform. In this document, fd77 refers to the website https://fd77bet.cam and its associated mobile applications and services.

"User" means any person registered with fd77 as well as any visitor who browses the site without registering. "Personal information" means any information that can directly or indirectly identify a specific individual.

Continued use of fd77's services is taken to mean that you have read and agreed to all terms of this policy. The Terms and Conditions contain detailed rules for use of the services and complement this privacy policy.

1.1 Geographic Applicability

This policy applies to users located in Bangladesh. fd77 handles payments through bKash, Nagad, and Rocket with Bangladeshi users in mind. These payment services have their own privacy policies, which apply separately.

fd77 collects different types of information at different stages. These are listed by category below:

2.1 Registration Information

When creating an account we collect:

• Full name
• Email address
• Mobile number
• Date of birth (for age verification — users under 21 may not use this site)
• Preferred username

2.2 Transaction Information

Payment-related information (such as mobile banking numbers) is collected during deposits and withdrawals. fd77 does not store complete financial account details on its own servers — this is processed through the payment gateway provider's system.

2.3 Technical Information

Some technical information is collected automatically when you access the site:

• IP address
• Browser type and version
• Device type and operating system
• Page visit history and timestamps
• Referral source (where you came from)

2.4 Support Communications

Information you provide when seeking support via live chat or email (message content, attached files) is stored and used for the purpose of resolving issues.

fd77 uses collected information only for the following purposes:

1. Account creation and management — to ensure proper login, transaction processing, and bonus distribution.
2. Identity verification — to prevent fraud and confirm users are of the required age (21+).
3. Customer support — to provide 24/7 live chat and email support in Bengali.
4. Legal compliance — to comply with applicable laws.
5. Site security — to detect and prevent unauthorised access and fraudulent activity.
6. Service improvement — to analyse usage patterns and improve the quality of the platform.
7. Promotional communications — to notify consenting users of offers and updates.

Your information will not be used beyond the purposes listed above. If you do not wish to receive promotional messages, you may withdraw this permission at any time through your account settings or via the support team.

fd77 applies industry-standard technical measures to protect user data.

4.1 Encryption and Transmission Security

The site uses SSL (Secure Socket Layer) technology, which encrypts all data exchanged between the browser and the server. This means no third party can read your information over the internet connection.

4.2 Retention Period

Personal information is retained while your account is active. After an account is closed, certain information may be kept for as long as required to meet applicable legal obligations, but it is no longer actively used for service delivery.

4.3 Internal Access Controls

Among fd77's staff, only those who need specific information for their designated duties can access it. All access is logged and reviewed regularly.

fd77 never sells user personal information or shares it with third parties for commercial purposes. However, limited information may be shared in the following situations:

5.1 Service Support Providers

Payment gateways (bKash, Nagad, Rocket), game content providers, and technology infrastructure providers may receive the minimum information necessary to deliver their services. These organisations are contractually bound to maintain confidentiality and may not use the information for any other purpose.

5.2 Legal Obligations

If information must be disclosed under a valid order from a court or competent authority, fd77 will comply with applicable law. In such situations, where not prohibited by law, an effort will be made to notify the user.

5.3 Business Restructuring

User data may be transferred in the event of a business merger or acquisition. Users will be notified in advance if such a change occurs.

The fd77 website uses cookies. A cookie is a small data file that your browser stores on your device.

6.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure core site functionality.
• Functional cookies: Used to remember your preferences (language, display settings).
• Analytics cookies: Used to measure page usage and improve site performance.

6.2 Cookie Controls

You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies will prevent certain key site functions (such as login) from working properly.

All fd77 services are for users aged 21 and above only. No information from persons under 21 is knowingly collected. This restriction is enforced through date-of-birth verification at registration.

If it is suspected that information from a minor has been collected by mistake, steps will be taken to delete it immediately. Our Responsible Gaming guidelines set out the detailed measures taken to protect minors.

Every user registered with fd77 holds the following rights over their own information:

8.1 Right to Access

You may at any time find out what information fd77 holds about you and how it is used. Contact the support team for this.

8.2 Right to Correction

If any of your information is incorrect or out of date, you may request a correction. The appropriate correction will be made after identity verification.

8.3 Right to Object to Processing

You may object to promotional communications or optional data processing. It is not possible to stop the processing of information that is essential for account management.

8.4 Right to Data Portability

You may request your information in a commonly readable format (such as CSV).

To close your account or request deletion of personal information, follow the process below:

1. Contact the fd77 support team by email or live chat.
2. Verify your identity using your registered email or mobile number.
3. Clearly state which information you want deleted, or whether you want the entire account closed.

Due to legal obligations, some information may not be possible to delete before a specified period. In that case, you will be informed with the reason.

fd77 may revise this privacy policy when necessary. If significant changes are made, registered users will be notified in advance by email or through a clear notice on the site.

Continued use of the services after a change is taken as agreement to the new policy. If you do not agree to the new policy, you may request to close your account.

To find out about previous versions of this policy, contact the support team. Our About Us page has information about the fd77 platform and its history.

If you have any questions or concerns about this privacy policy, contact the fd77 support team directly:

• Live Chat: 24/7 direct chat — support available in Bengali and English
• Email: [email protected]

Privacy-related complaints and requests are reviewed with the highest priority and responded to promptly.